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Tightrope Carousel CAR-SAGOLD-250 Gold Assurance Plan

Gold Assurance is Tightrope's annual coverage contract for the Carousel 250 media appliance. It bundles the pieces a signage operator relies on to keep a screen running: an extended hardware warranty, priority telephone support, software upgrade assistance, and annual training. Equipment under a Gold Assurance contract is given priority when it needs to be serviced.

Each contract covers a single CAR-250 and is billed annually. It is the coverage plan for a Carousel 250 already in service, keeping the appliance supported and its Carousel software current beyond the standard factory warranty rather than adding any new hardware.

Coverage TypeGold Assurance service contract
Applies ToTightrope Carousel 250 (CAR-250)
IncludesExtended hardware warranty, priority telephone support, software upgrade assistance, annual training
ServicingPriority servicing of covered equipment
Coverage ScopeOne CAR-250 appliance per contract
TermAnnual