NewTek ProTek for TriCaster Mini HD-4i
This is the ProTek coverage plan for a TriCaster Mini HD-4i, the integrated-control model. It attaches Vizrt support and maintenance to that specific unit for the term of the plan.
ProTek is Vizrt's support and coverage programme for TriCaster live production systems, giving round-the-clock access to Vizrt's support team, response-time targets graded by how badly the issue is hurting you, software maintenance, and hardware replacement handling. Coverage is registered against a specific system, so tell us the serial number of the unit it is going on and we will confirm the current terms before the order goes through.
| Plan | ProTek |
|---|---|
| Covers | NewTek TriCaster Mini HD-4i |
| Manufacturer Part Number | PTTCMiniHD-4i |
| Programme | Vizrt ProTek support and maintenance |
| Registration | Bound to one TriCaster system serial number |
| Support Channels | Phone, live chat and web form, per the plan level |
| Delivery | Coverage plan - no hardware ships with the order |
