NewTek ProTek for TriCaster Mini HD-4

This is the ProTek coverage plan for a TriCaster Mini HD-4. It puts Vizrt's own support team behind the switcher rather than leaving an operator to work out a fault mid-show from a forum thread.

ProTek is Vizrt's support and coverage programme for TriCaster live production systems, giving round-the-clock access to Vizrt's support team, response-time targets graded by how badly the issue is hurting you, software maintenance, and hardware replacement handling. Coverage is registered against a specific system, so tell us the serial number of the unit it is going on and we will confirm the current terms before the order goes through.