NewTek Extended Hardware Warranty for TriCaster Mini SDI
This is the extended hardware warranty for a TriCaster Mini SDI. Where a Mini is wired into an SDI plant it is rarely quick to substitute anything for it, so keeping hardware cover live past the original term is the cheaper end of that problem.
ProTek is Vizrt's support and coverage programme for TriCaster live production systems, giving round-the-clock access to Vizrt's support team, response-time targets graded by how badly the issue is hurting you, software maintenance, and hardware replacement handling. Coverage is registered against a specific system, so tell us the serial number of the unit it is going on and we will confirm the current terms before the order goes through.
| Plan | Extended Hardware Warranty |
|---|---|
| Covers | NewTek TriCaster Mini SDI |
| Manufacturer Part Number | EHWTCMiniSDI |
| Programme | Vizrt ProTek support and maintenance |
| Registration | Bound to one TriCaster system serial number |
| Support Channels | Phone, live chat and web form, per the plan level |
| Delivery | Coverage plan - no hardware ships with the order |
