NewTek Extended Hardware Warranty for TriCaster Mini HD-4i
This extends hardware cover on a TriCaster Mini HD-4i beyond the warranty it came with. The 4i is the integrated-control version, so there is more in the chassis to go wrong than on a bare switcher, and more of the room's workflow stops with it.
ProTek is Vizrt's support and coverage programme for TriCaster live production systems, giving round-the-clock access to Vizrt's support team, response-time targets graded by how badly the issue is hurting you, software maintenance, and hardware replacement handling. Coverage is registered against a specific system, so tell us the serial number of the unit it is going on and we will confirm the current terms before the order goes through.
| Plan | Extended Hardware Warranty |
|---|---|
| Covers | NewTek TriCaster Mini HD-4i |
| Manufacturer Part Number | EHWTCMiniHD-4i |
| Programme | Vizrt ProTek support and maintenance |
| Registration | Bound to one TriCaster system serial number |
| Support Channels | Phone, live chat and web form, per the plan level |
| Delivery | Coverage plan - no hardware ships with the order |
