NewTek Extended Hardware Warranty for TriCaster Mini HD-4
This is the extended hardware warranty for a TriCaster Mini HD-4, carrying cover on the switcher's hardware past the term it shipped with. A Mini is usually the only switcher in the building, which is exactly why a board failure in year two is worth insuring against rather than absorbing.
ProTek is Vizrt's support and coverage programme for TriCaster live production systems, giving round-the-clock access to Vizrt's support team, response-time targets graded by how badly the issue is hurting you, software maintenance, and hardware replacement handling. Coverage is registered against a specific system, so tell us the serial number of the unit it is going on and we will confirm the current terms before the order goes through.
| Plan | Extended Hardware Warranty |
|---|---|
| Covers | NewTek TriCaster Mini HD-4 |
| Manufacturer Part Number | EHWTCMiniHD-4 |
| Programme | Vizrt ProTek support and maintenance |
| Registration | Bound to one TriCaster system serial number |
| Support Channels | Phone, live chat and web form, per the plan level |
| Delivery | Coverage plan - no hardware ships with the order |
