Vizrt ProTek Ultra Extended Support Plan for TriCaster Mini 4K

ProTek Ultra is the top tier of Vizrt's support and maintenance coverage for the TriCaster Mini 4K. It carries everything in the Prime plan, email and chat support 24/5, priority hardware repair, and remote hardware diagnostics, and adds the coverage a full-time production cannot do without: one hour of telephone support 24 hours a day, seven days a week, and a priority queue that puts your inquiry ahead of standard tickets.

The piece that matters most on show day is advanced hardware replacement, which sends a replacement unit before the failed one is returned so the studio is not dark while a repair is in transit. The plan covers the TriCaster Mini 4K and is tracked under Vizrt part number PTU-000000004.